At Realtotech, we recognize that circumstances may change, and you may need to cancel services. Our cancellation policy ensures a transparent and fair process for all clients.
How to Request a Cancellation
Please submit all cancellation requests in writing to support@realtotech.com and include:
Full Name
Date of initial payment
Specific service or campaign to be canceled
Reason for cancellation
Our team will review your request and respond within five (5) business days.
Cancellation Timelines
Within 30 Days of Purchase
Full refund available, subject to conditions in our Refund Policy.
After 30 Days
You are responsible for any charges incurred. A prorated refund will be issued based on services delivered to date.
Final 30 Days of Prepaid Contract
May incur an early termination fee based on the remaining term and services rendered.
Early Termination Fees
These fees reflect our investment in your campaign and cover resources and third-party obligations. We aim to handle such situations fairly and are open to discussing alternative arrangements if needed.
Refund Policy
Please refer to our separate Refund Policy for complete details regarding eligibility, timelines, and the request process.
Transition Support
We offer full cooperation to ensure a smooth transition, including: